How to book
Before booking, please ensure you have read the booking Terms and Conditions, in particular the sections on payment deadlines and refund policy.
STEP 1: Create an account or log in to your account (please update any incorrect contact information).
STEP 2: Complete the Booking Form
STEP 3: Check the details in your booking cart and proceed to payment
The minimum deposit will be calculated automatically (see Terms and Conditions for deposit and refund details). Note: bookings without a deposit are automatically cancelled after 72 hours. A booking is not valid without receipt of the minimum deposit.
A ‘payment confirmed’ message will be displayed when the transaction has been successfully completed. You will receive an email with a link to your booking cart. Please keep this information in a secure place as the links to the streamed teachings will be available from within your booking cart.
Understanding your Booking Status: as displayed in your booking cart.
Incomplete: there is still some action you need to take e.g. minimum deposit has not been paid, or payment has failed.
In Progress: all necessary information has been submitted and the Festival registration team is checking your booking. This stage may take some time especially during periods where large numbers of bookings are being received.
Confirmed: all necessary information has been provided and minimum payment has been received. A confirmation email will be sent; you will also be able to see this status update in your booking cart.
Complete: Your booking status will only change to complete when full payment has been received. To avoid any delay in accessing the links, full payment must be received 7 days before the event.
Bookings received within 24 hours of the start of the event, will receive the links to the teachings at least 24 hours after booking. To ensure that you receive links to the sessions in a timely manner, please do not book last minute.
Receiving Links to the Sessions
You will receive an email with details of how you will access links to the sessions.
Everyone who can is encouraged to join the sessions together at the actual times they are being streamed however we understand that due to different time zones or other reasons this is not always possible.
Please contact our registration team email@example.com
If you have already made a booking, and have a specific booking enquiry, please use the ‘contact us’ button in your Festival booking cart (this will help us to identify your booking more easily).